Question 1

What is Directoury and how does it help tour operators?

Accepted Answer

Directoury is the specialized marketplace designed specifically for tour operators to discover, compare, and connect with software vendors and technology solutions. We help tour operators make confident technology decisions through verified reviews, detailed comparisons, and unbiased recommendations tailored to the tour and activity industry.

Question 2

How is Directoury different from general software review sites?

Accepted Answer

Unlike general software marketplaces, Directoury focuses exclusively on the tour and activity industry. Our reviewers are verified tour operators, our comparison criteria are industry-specific (like channel manager integrations and waiver handling), and our recommendations consider the unique needs of tour businesses such as seasonal operations, multi-location management, and activity-specific requirements.

Question 3

Is Directoury free for tour operators to use?

Accepted Answer

Yes! Directoury is completely free for tour operators. You can browse products, read reviews, compare solutions, and connect with vendors at no cost. We're funded by vendor partnerships, but this never influences our rankings or recommendations - we maintain strict editorial independence to ensure unbiased information.

Question 4

How do you ensure reviews are from real tour operators?

Accepted Answer

We have a multi-step verification process: reviewers must verify their business email, provide company details, and often LinkedIn profiles. We also monitor for suspicious patterns and may request additional verification such as business registration documents or website ownership proof. Only verified tour operator reviews are published on our platform.

Question 5

Can I trust that vendor information is accurate and up-to-date?

Accepted Answer

We work directly with vendors to maintain accurate information and update our database regularly. Vendors can claim and manage their profiles to ensure current pricing, features, and contact information. Additionally, we timestamp all updates and show when information was last verified, so you always know how current the data is.

Question 6

How do I find the right software for my tour business?

Accepted Answer

Start with our category pages to browse solutions by type (booking systems, waiver software, etc.). Use our comparison tool to evaluate up to 4 products side-by-side. Filter by your specific needs like business size, budget, and required features. Read reviews from similar tour operators, and request demos directly through our platform. Our buyer's guides also provide detailed selection criteria for each software category.

Question 7

What types of software can I find on Directoury?

Accepted Answer

We cover all major software categories for tour operators including: Reservation & Booking Systems, Online Waiver Solutions, Channel Managers, Payment Processing, CRM Systems, Marketing Automation, Accounting Software, Staff Management Tools, Vehicle & Equipment Management, and Review Management Platforms. Each category includes 10-50+ verified vendors.

Question 8

How can I compare different booking systems effectively?

Accepted Answer

Use our comparison tool to see features side-by-side. Key factors to compare include: pricing structure (flat fee vs. commission), channel integrations (OTAs, resellers), payment processing options, mobile capabilities, reporting features, customer support quality, and reviews from operators of similar size and type. Our comparison highlights differences to help you spot important distinctions quickly.

Question 9

How does Directoury's review system work?

Accepted Answer

Only verified tour operators can leave reviews. Reviewers rate products on multiple criteria: ease of use, value for money, customer support, features, and likelihood to recommend. We calculate an overall score and show individual ratings for transparency. Reviews cannot be deleted by vendors (only flagged for policy violations), ensuring authentic feedback remains visible.

Question 10

Can vendors influence or remove negative reviews?

Accepted Answer

No. Vendors cannot remove or edit reviews. They can only respond publicly to provide context or address concerns. Reviews can only be removed if they violate our policies (spam, inappropriate content, conflict of interest). Our integrity team investigates all flagged reviews independently, and we maintain strict editorial independence.

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