Paycor

Paycor is a comprehensive human capital management (HCM) platform designed to help businesses manage their entire employee lifecycle from recruitment through retirement. Following the groundbreaking merger between Paychex and Paycor, the platform now serves nearly 800,000 customers with an integrated suite of HR, payroll, workforce management, benefits administration, talent management, and employee engagement tools. Paycor acts as a single source of truth for all employee data, eliminating the need to switch between multiple platforms or systems. The platform features AI-powered Intelligent HCM capabilities that provide real-time workforce insights and advanced analytics for turnover, headcount, and pay equity analysis. Paycor is particularly well-suited for small to medium-sized businesses across industries including healthcare, manufacturing, restaurants, retail, professional services, nonprofits, education, and technology. Tour operators benefit from Paycor's ability to handle complex seasonal staffing needs, variable schedules, and compliance requirements all within one unified platform.

Paycor offers tiered pricing based on company size and feature requirements. For businesses under 50 employees, Paycor provides four distinct pricing tiers with current promotions including 50% off the first year and waived setup fees. For mid-market companies with 50 to 1,000+ employees, Paycor requires a custom quote tailored to specific business needs. Pricing factors include the number of users, selected feature tier, and required modules, with more users and advanced features increasing overall costs. Paycor also publishes an Overage Fees page listing unit rates for services beyond subscription quotas, such as $10 for Basic overage, $15 for Essential, and $2.50 for HR or Performance modules. The platform is generally considered mid-range among payroll software providers, offering solid value especially for small to medium-sized businesses. Paycor delivers more features than cheaper alternatives while remaining more affordable than premium enterprise solutions, making it an attractive option for tour operators seeking comprehensive functionality without breaking the budget.

Paycor is primarily designed for small to medium-sized businesses, though the recent merger with Paychex has expanded its capabilities to serve companies ranging from under 50 employees to over 1,000+ employees. The platform is particularly well-suited for growing businesses that need scalable HR and payroll solutions without the complexity of enterprise-level systems. Paycor serves organizations across diverse industries including healthcare, manufacturing, restaurants, retail, professional services, nonprofits, education, and technology, making it adaptable to various business models. Tour operators with seasonal workforce fluctuations will find Paycor especially beneficial, as the platform handles temporary workers, variable scheduling, and rapid onboarding efficiently. Businesses under 50 employees can select from four pre-built pricing tiers, while larger organizations receive customized solutions. The platform's implementation timeline of two to three months on average makes it accessible for mid-sized companies ready to invest in comprehensive workforce management. Companies seeking to consolidate multiple HR systems into one unified platform will benefit most from Paycor's all-in-one approach.

Paycor offers extensive integration capabilities through three flexible options: pre-built connectors via its marketplace, custom builds through developer services, and APIs for advanced users. The marketplace features hundreds of pre-built connectors to best-in-class HCM vendor partners and popular business applications, making integration accessible even for businesses without in-house IT support. Paycor provides 140+ APIs that enable developers to build custom applications and connections with the platform. Common integrations include popular accounting software like QuickBooks and ADP, productivity tools, time tracking systems, applicant tracking systems, and financial management platforms. The platform also connects with specialized partners including Tapcheck for on-demand pay, Payscale for compensation data, and Indeed for job posting distribution. For tour operators, these integrations enable seamless data flow between reservation systems, accounting software, and HR platforms, eliminating manual data entry and reducing errors. Paycor's Integration Platform breaks down traditional barriers to connectivity, offering solutions that make connecting data and systems more accessible for businesses of all technical capabilities.

Paycor provides customer support primarily through phone channels Monday through Friday, with Payroll support available from 8 a.m. to 8 p.m. ET and support for all other products from 8 a.m. to 6 p.m. ET. The platform features a comprehensive online Support Center divided into categories for Employers, Administrators, and News, ensuring users can find relevant resources based on their role. Paycor includes an on-screen chatbot named Cora for quick questions and immediate assistance during business hours. Following the merger with Paychex, Paycor now benefits from world-class service and advisory capabilities backed by the combined expertise of both organizations. The platform includes access to a dedicated team of in-house HR, payroll, and insurance specialists who stand ready to answer questions and provide expert guidance. Implementation support is robust, with an average implementation timeline of two to three months and dedicated assistance to ensure smooth platform adoption. For tour operators managing complex seasonal hiring and compliance requirements, having access to HR experts who understand employment law, payroll processing, and industry-specific challenges provides valuable peace of mind and operational support.

Paycor typically requires businesses to commit to annual contracts, though specific contract terms vary based on company size, selected features, and negotiated agreements. For businesses under 50 employees selecting from the four standard pricing tiers, billing is generally annual, which allows customers to take advantage of promotional offers such as 50% off the first year and waived setup fees. Mid-market companies requiring custom quotes may have different contract structures based on their specific needs and negotiated terms. The platform's average implementation timeline of two to three months suggests a commitment to long-term partnerships rather than month-to-month arrangements. Contract requirements typically include minimum user counts and selected modules, with overage fees applying for services beyond subscription quotas. For tour operators planning workforce management strategies, annual contracts provide cost predictability and ensure access to all features throughout peak and off-peak seasons. Companies considering Paycor should discuss contract terms, cancellation policies, and renewal conditions during the sales process to understand their specific obligations and ensure the agreement aligns with their business planning cycles and growth projections.

Paycor runs payroll and handles payroll taxes automatically, which is common among comprehensive HR solutions but executed with particular efficiency. The platform triggers pay warnings before each pay period to help ensure accuracy and prevent costly errors. Employees can be paid through multiple payment options including direct deposit, paycards, checks, and even on-demand pay arrangements. Paycor supports off-cycle pay runs if needed, which is particularly valuable for tour operators who may need to process commissions, bonuses, or final payments for departing seasonal staff outside regular schedules. The system automatically syncs time and attendance data, benefits deductions, and time off balances, resulting in "three-click payroll" that reduces processing time dramatically. All federal, state, and local tax documents are digital and easily accessible for both administrators and employees. Paycor handles all garnishment types and can even pay them out on behalf of the employer. For tour operators managing diverse workforce types including full-time staff, seasonal workers, and contractors, Paycor's ability to set multiple pay schedules and rates within one system streamlines what would otherwise be complex payroll administration across different employee categories.

Paycor excels at managing seasonal employees through streamlined hiring, onboarding, and scheduling features specifically designed for temporary workforce management. The platform's Smart Sourcing AI recruitment technology, custom workflows, and automated job posting capabilities help tour operators hire seasonal staff quickly and efficiently, with access to a database of 1.5 billion candidates. Paycor enables rapid onboarding with electronic signatures, automated tax credit processing including WOTC (Work Opportunity Tax Credit), and progress reporting to ensure seasonal workers are ready before peak season begins. The scheduling system allows administrators to set budgets ensuring labor costs never exceed planned amounts, while employees can swap shifts through the mobile app to accommodate the flexibility seasonal workers often need. Paycor automatically handles compliance with Fair Labor Standards Act (FLSA) requirements for seasonal workers, including minimum wage and overtime calculations. The platform supports year-round communication strategies to maintain relationships with off-season workers and encourage their return for subsequent seasons, with tools to track which seasonal employees might be interested in returning with added incentives like higher wages or increased responsibilities.

Paycor provides comprehensive time and attendance tracking capabilities that integrate seamlessly with its payroll system to ensure accurate compensation and compliance. Employees can track hours worked, submit time off requests, and manage attendance records through both web and mobile interfaces. The platform automatically vets timesheets to identify discrepancies before payroll processing, reducing errors and preventing overpayment or underpayment issues. Administrators can create custom schedules, assign shifts based on employee availability, and monitor attendance patterns in real-time. For tour operators managing guides and staff across different locations and activities, Paycor's mobile time tracking enables employees to clock in and out from anywhere, which is essential for businesses where workers are often in the field rather than at a central office. The system automatically calculates overtime based on federal, state, and local regulations, ensuring compliance even when tour guides work irregular hours across different jurisdictions. Time tracking data flows automatically into payroll processing, eliminating manual data entry and the errors that come with it. Paycor's analytics capabilities allow tour operators to analyze labor costs, identify trends in attendance patterns, and optimize scheduling to ensure adequate coverage during peak periods.

Paycor offers comprehensive compliance automation that helps tour operators navigate complex federal, state, and local employment regulations across multiple jurisdictions. The platform automatically updates to reflect changing labor laws, tax rates, and reporting requirements, reducing the risk of non-compliance penalties. Paycor handles compliance with the Fair Labor Standards Act (FLSA) including minimum wage, overtime calculations, and special rules for seasonal workers in amusement or recreational establishments. The system maintains and organizes important compliance documents including I-9 forms, employee handbooks, and required postings, with automated reminders for document expiration and renewal. For tour operators hiring seasonal workers, Paycor ensures compliance with specific seasonal employment laws while maximizing available exemptions. The platform's analytics capabilities help identify potential pay equity issues, enabling proactive correction before they become compliance problems. Paycor automates tax filing and payment at federal, state, and local levels, handling the complexity of workers who may operate in multiple tax jurisdictions during the course of their employment. The system also supports WOTC (Work Opportunity Tax Credit) processing to help employers claim available tax credits for hiring from certain target groups.

Paycor provides robust benefits administration capabilities that streamline enrollment, management, and compliance for employee benefits programs. The platform supports configuration of custom benefits packages with detailed contribution strategies, waiting periods, and eligibility rules based on employee type, location, or other criteria. Administrators can connect their current benefits broker to the system or receive referrals from Paycor to establish new broker relationships. The platform pulls information directly from employee profiles to enable automatic enrollment where appropriate, saving HR staff countless hours of manual data entry and reducing enrollment errors. Paycor manages various insurance offerings including group health, dental, vision, and life insurance options, with employee premiums automatically calculated and deducted from payroll. For tour operators with diverse workforces including full-time, part-time, and seasonal employees, Paycor's flexibility in establishing different benefits tiers ensures compliance with ACA requirements while managing costs effectively. The system provides employees with self-service tools to review benefit options, make elections during open enrollment, and update coverage following qualifying life events. Paycor generates required compliance reports and forms including ACA 1095-C reporting, COBRA administration, and benefits summaries, automating what would otherwise be time-consuming manual processes.

Paycor provides comprehensive employee self-service capabilities through both web and mobile applications for Android and iOS devices, empowering employees to manage HR tasks anytime and anywhere. Employees can access and update their personal information, view pay stubs and tax documents, submit time off requests, and manage benefits elections without requiring HR intervention. The mobile app enables employees to clock in and out for time tracking, swap shifts with coworkers within administrator-approved parameters, and view their schedules in real-time. For tour operators whose guides and staff are frequently in the field or at remote locations, this mobile accessibility is essential for maintaining efficient operations and employee satisfaction. Employees can review and acknowledge company policies, complete required training modules, and access the employee directory to connect with colleagues. The self-service portal reduces the administrative burden on HR teams by deflecting routine questions and requests, allowing HR staff to focus on strategic initiatives rather than answering repetitive inquiries about pay stubs or time off balances. Paycor's employee engagement tools enable workers to participate in performance reviews, set goals, and track their professional development, creating a more engaged and informed workforce even among seasonal employees who may only be with the company for a few months each year.