BeMyGuest

BeMyGuest is a Singapore-based booking system and B2B distribution platform founded in 2012 that serves tour, activity, and attraction operators primarily in Asia. The company offers Xplore, a comprehensive booking system that includes a B2B portal for consolidating third-party transactions and a proprietary API that connects operators to a distribution network of over 50 online travel agencies (OTAs), airlines, and online marketplaces. BeMyGuest functions as both a reservation management system for direct bookings and a distribution channel providing access to major Asian travel platforms like Traveloka (Indonesia), Ctrip (China), and Naver (Korea), plus 500 traditional travel agencies through their Agents Marketplace. The platform is particularly strong in the APAC region with growing presence in the Middle East, Europe, and US.

BeMyGuest uses a B2B distribution pricing model with multiple components. The platform fee starts at €50+/month (approximately $55+ USD) for API access, though specific tier pricing isn't publicly detailed. There's a commission-based fee structure for bookings that come through the distribution network, with rates varying by volume and partnership terms (contact required for exact commission percentages). Setup fees and onboarding costs apply for integration, though specific amounts aren't disclosed. BeMyGuest provides both B2B wholesale rates and B2C retail rates across multiple currencies with competitive foreign exchange margins. Payment processing fees vary by payment method used. The cost structure is designed for operators seeking distribution reach rather than just a booking engine, so pricing reflects both software access and channel management fees for bookings generated through the network.

BeMyGuest is best suited for established tour operators, attractions, and activity providers who want to expand their distribution reach in Asian markets and globally through OTA partnerships. The platform works well for operators offering sightseeing tours, cultural experiences, adventure activities, attraction tickets, and experiences that appeal to international travelers. It's particularly valuable for businesses looking to access Asian source markets like China, Indonesia, Korea, and Singapore without managing individual OTA relationships. BeMyGuest is ideal for operators who already have direct booking capabilities and want to layer on B2B distribution, or for those willing to build their technology around BeMyGuest's API. The platform serves businesses ready to handle wholesale pricing structures, volume commitments, and the complexities of multi-channel distribution across different languages and currencies.

BeMyGuest is designed for small to medium-sized tour operators and attractions with established operations ready to scale distribution. The platform best serves businesses that have moved beyond startup phase and can handle the operational complexity of B2B partnerships, wholesale pricing, and multi-channel inventory management. With BeMyGuest employing approximately 43 people, the company focuses on operators who need distribution support but don't have resources to manage dozens of OTA relationships independently. Operators processing at least moderate booking volume (likely 100+ bookings per month) will find the commission-based model worthwhile. BeMyGuest works for single-location operators and multi-activity businesses, though the distribution focus means it's most valuable for operators whose products appeal to international travelers and benefit from Asian market exposure.

Yes, BeMyGuest offers robust integration capabilities centered on their proprietary RESTful API v2.0. The API is a core offering that enables real-time connectivity with the distribution network of over 50 OTA partners. The API provides real-time availability, pricing in multiple currencies, automated booking confirmations, and synchronization across all connected channels. BeMyGuest commits to 99.8% API uptime, making it one of the industry's most reliable distribution APIs. The platform integrates with various payment processors to support multiple payment methods. For operators using existing booking systems, BeMyGuest can connect via API to sync inventory and bookings. However, BeMyGuest primarily functions as either your booking engine (Xplore) or a distribution layer on top of existing systems, rather than integrating with extensive third-party business tools like accounting or CRM software. The focus is on channel connectivity.

BeMyGuest provides dedicated support for supplier onboarding, API integration, and ongoing operations management. The onboarding process includes technical assistance for API implementation and configuration of your products within their system. Given the B2B nature of the platform, BeMyGuest offers account management support to help optimize distribution performance and troubleshoot issues with OTA partners. Support is available through their Singapore headquarters, though specific support hours and SLA details should be confirmed during the sales process. The platform maintains comprehensive API documentation for technical teams implementing integrations. BeMyGuest's support model focuses on helping operators successfully manage their distribution channels rather than end-customer booking support, which remains the operator's responsibility. For high-value distribution partners, BeMyGuest likely provides more hands-on account management and strategic guidance on maximizing Asian market reach.

BeMyGuest's Xplore booking system offers comprehensive features including real-time availability management across all distribution channels, automated booking confirmations, multi-currency pricing (both B2B wholesale and B2C retail rates), and intelligent foreign exchange margin calculations for competitiveness. The B2B portal enables unlimited product loading with wholesale and tier-specific rates for different reseller partners. The system handles online bookings, over-the-counter sales, and B2B transactions through a unified interface. Real-time inventory synchronization prevents overbooking across 50+ connected OTAs and 500+ travel agencies. BeMyGuest supports complex pricing structures, seasonal rates, and promotional campaigns. The platform provides multi-language support for international distribution and manages payment collection across different channels. Key differentiator is the automated distribution to major Asian OTAs and travel platforms without requiring separate integrations for each channel.

Yes, BeMyGuest can handle multi-day tours, packages, and complex itineraries. The Xplore booking system supports products spanning multiple days with different pricing structures, accommodation components, and sequential activities. The platform enables operators to create bundled experiences combining multiple days of activities, transportation, meals, and lodging in packages appealing to international travelers. BeMyGuest's API transmits multi-day product information to OTA partners who display these experiences to travelers. The system manages availability across the duration of multi-day experiences and coordinates bookings that span multiple dates. Given BeMyGuest's focus on Asian and international distribution, multi-day packages are common product types that work well on the platform, particularly for destination experiences, cultural immersions, and adventure itineraries that appeal to travelers booking through OTAs.

Yes, BeMyGuest supports multiple payment options and methods to accommodate international bookings. The platform processes payments across various channels including credit cards, local payment methods popular in Asian markets, and B2B invoicing for wholesale partners. Payment processing fees vary depending on the payment method selected. BeMyGuest handles the complexity of multi-currency transactions, allowing customers to pay in their preferred currency while operators receive settlement in their chosen currency. The system manages payment collection for direct bookings through Xplore and coordinates payment flows for B2B bookings where OTA partners may handle customer payment and remit to operators according to partnership agreements. The payment infrastructure supports the international nature of BeMyGuest's distribution network, handling diverse payment preferences across Asian and global markets.

BeMyGuest setup time varies significantly based on implementation approach. For operators using Xplore as their primary booking system, initial setup might take 2-4 weeks including product configuration, pricing structure setup, and staff training. For API integration where BeMyGuest connects to an existing booking system, implementation typically takes 4-8 weeks depending on technical complexity and your development resources. The API integration requires technical expertise to implement the connectivity, test booking flows, and synchronize inventory. Onboarding fees cover initial supplier setup and product loading into the system. Once the technical integration is complete, activating individual OTA distribution partners may happen progressively rather than all at once. BeMyGuest provides implementation support, but timeline depends heavily on operator readiness, technical capabilities, and complexity of product catalog. Plan for at least one quarter from initial contract to full operational distribution across all channels.

Contract requirements for BeMyGuest are not explicitly detailed in public information, but given the B2B distribution nature, API integration investment, and onboarding process, some form of service agreement is highly likely. Distribution partnerships typically involve contracts specifying commission rates, payment terms, service level agreements (like the 99.8% API uptime commitment), and relationship terms. The platform's focus on connecting operators to 50+ OTAs and 500+ travel agencies suggests longer-term partnerships rather than month-to-month arrangements. Setup and integration costs indicate BeMyGuest expects committed suppliers who will maintain active inventory on the platform. Contract terms likely cover minimum service periods, commission structures, data usage, and termination provisions. Given the B2B complexity, discussing contract terms, minimum commitments, commission rates, and exit provisions directly with BeMyGuest during the sales process is essential before committing to integration.

The key differences center on geographic focus, distribution strength, and platform approach. BeMyGuest is Asia-focused with a distribution network of 50+ API connections to major Asian OTAs (Traveloka, Ctrip, Naver) plus 500 traditional Asian travel agencies, while Bokun offers broader global distribution including premium partnerships with Viator, GetYourGuide, Expedia, and Google Things to Do. BeMyGuest positions primarily as a distribution platform with booking system capabilities (Xplore), while Bokun is a comprehensive booking system with integrated distribution. Pricing models differ: BeMyGuest charges €50+/month platform fees plus commission on distributed bookings, while Bokun starts at $49/month with lower booking fees (1-1.5%) and free Viator bookings. Bokun offers more extensive direct operator features like resource management and operations tools, while BeMyGuest emphasizes B2B portal capabilities and Asian market access. Choose BeMyGuest for Asian market penetration, especially China, Indonesia, and Korea. Choose Bokun for global distribution, comprehensive booking features, and cost-effective pricing for operators focused on Western markets. BeMyGuest's 99.8% API uptime commitment matches enterprise reliability, while Bokun provides broader marketplace access (27K+ partners).