Bookingkit

Bookingkit is a comprehensive booking and reservation management software designed specifically for small and medium-sized operators of tours, activities, and attractions. As the European market leader in this space, Bookingkit provides a web-based platform that helps leisure activity providers streamline their day-to-day operations, manage bookings from multiple channels, and increase revenue through better distribution. The platform centralizes all aspects of booking management from real-time availability synchronization across channels to invoice generation, payment processing, and customer communication. Bookingkit offers multi-language support with customer service available in five languages, making it particularly well-suited for European operators serving international tourists. The software includes both desktop and mobile apps allowing operators to manage their business from anywhere, and its channel management capability enables operators to list and sell their experiences on major platforms like TripAdvisor, GetYourGuide, and Viator all while maintaining real-time availability synchronization to prevent double bookings.

Bookingkit uses a subscription-based pricing model with the base platform fee starting at €49 per month, though exact pricing depends on your business needs and booking volume and Bookingkit recommends contacting them directly for detailed pricing information tailored to your operation. The pricing model includes a monthly subscription starting at €49 for platform access, a per booking fee where Bookingkit receives a small percentage per booking registered on their system (contact for specific rate), optional one-time setup and implementation fees for businesses needing additional onboarding support, pass-through transaction processing fees for credit card processing separate from Bookingkit fees, API access included in subscription plans, channel management included in all plans to connect to major OTAs without additional fees, and maintenance and support included in monthly subscription. Bookingkit offers a 14-day free trial with no credit card required allowing you to test the platform before committing, volume discounts are available for larger operators processing high booking volumes, and the platform uses a revenue-based model where the per-booking fee is a small percentage of each transaction meaning costs scale with your business success.

Bookingkit is specifically designed for small to medium-sized operators in the leisure, activity, and attractions industry, ideal for tour operators offering city tours, cultural experiences, and guided activities, activity providers including adventure sports, water sports, and outdoor recreation, attractions such as museums, theme parks, and entertainment venues, and experience providers offering workshops, classes, and educational programs. The platform is best suited for European operators particularly strong in the European market as the market leader, businesses serving international tourists needing multi-language support, operators wanting to sell through multiple online channels without managing each separately, companies looking for an affordable easy-to-use solution without extensive technical requirements, teams that need mobile access for managing bookings on-the-go, and businesses processing payments through multiple methods. Bookingkit works best for growing businesses that want professional channel management and booking capabilities without the complexity and cost of enterprise-level systems.

Bookingkit is primarily designed for small to medium-sized businesses in the tours, activities, and attractions industry. For small businesses the starting price of €49 per month makes it accessible for businesses just getting started or operating with limited budgets, the platform provides enterprise-level channel management capabilities at a small business price point allowing even solo operators or small teams to sell through major OTAs, the 14-day free trial with no credit card required reduces risk for small businesses testing new software, and the platform's user-friendly interface and included support means small teams don't need dedicated IT staff to manage the system. For medium-sized businesses this is Bookingkit's sweet spot where operations with multiple products, staff members, and moderate to high booking volumes will find the platform's feature set comprehensive without being overwhelming, and the channel management, real-time availability synchronization, and centralized booking management become increasingly valuable as complexity grows. Bookingkit positions itself as a solution for small and medium operators and delivers best value in that segment where small businesses get enterprise-like channel management at an accessible price while medium-sized businesses get a comprehensive feature set that scales with their growth.

Bookingkit offers integration capabilities focused primarily on channel distribution and payment processing. For OTA integrations Bookingkit connects with TripAdvisor, GetYourGuide, Viator, Trip.com, Groupon, Headout, mydays, plus dozens of additional European and international distribution channels. For payment processing it integrates with PayPal, standard credit card processing gateways, bank transfer capabilities, cash payment tracking, and coupon voucher management. Marketing and communication integrations include Mailchimp for email marketing, Zapier connecting to 1000 plus apps through automation, and Google including Google Things to Do. Technical integration capabilities include API access included in subscription plans though documentation is not publicly available, website embedding capabilities for booking widgets, real-time availability synchronization across all connected channels, and automatic inventory management to prevent double bookings. The Zapier integration significantly extends Bookingkit's connectivity allowing operators to build custom workflows connecting to thousands of additional apps for accounting, CRM, marketing automation, and other business functions.

Bookingkit provides multi-channel customer support as part of their monthly subscription with service available in five languages to match their international customer base in the European market. Support channels include phone support with direct phone access to support team, live chat for real-time chat support for immediate questions, online help desk with ticket-based support system for non-urgent issues, and knowledge base documentation with self-service resources for common questions and platform guidance. Customer support is available in five languages making Bookingkit particularly strong for European operators serving international tourists, and this multi-language support extends beyond just the software interface to actual customer service interactions which is relatively rare in the booking software space. The subscription includes ongoing support as part of the monthly fee with no additional charges for accessing phone, chat, or help desk support, basic setup and onboarding is included with subscription, and an optional implementation fee is available for businesses needing more extensive setup assistance, white-glove onboarding, or custom configuration. The combination of multiple support channels, multi-language availability, and inclusion in the base subscription makes Bookingkit's support offering appropriate for their target market of small to medium-sized European tour and activity operators.

Bookingkit provides comprehensive booking management and distribution features including a centralized dashboard for managing all bookings regardless of source channel, real-time availability management with automatic synchronization across all channels, prevention of double bookings with automatic inventory controls, day-to-day scheduling operations from one interface, customer database and communication management, and booking modifications, cancellations, and refunds processing. For channel management and distribution the platform allows you to list and sell experiences on major OTAs including TripAdvisor, GetYourGuide, Viator, Trip.com, Groupon, Headout, and dozens more, with real-time availability sync across all connected channels, a single source of truth for pricing and inventory, automatic updates when bookings occur on any channel, and the ability to reach customers through multiple distribution channels without manual management. The platform supports multiple payment methods including credit cards, PayPal, bank transfer, cash, and coupons, with integrated payment processing at pass-through rates, invoice generation and management, automatic payment tracking and reconciliation, and PDF invoice creation.

Yes, Bookingkit supports multi-day tour bookings as part of its core booking functionality. The platform is designed specifically for tour, activity, and attraction operators which frequently offer experiences lasting multiple days. Bookingkit's booking engine handles various booking types including daily, multi-day, and time-slot based reservations where operators can set up products with multiple day durations, manage availability across consecutive days, configure pricing for multi-day experiences, track inventory for resources needed across multiple days, and handle booking modifications and cancellations for multi-day reservations. One of Bookingkit's key strengths is real-time availability synchronization across all channels meaning when someone books a 3-day tour starting on a specific date the system automatically updates availability across all connected OTA channels to prevent double bookings for those dates which is particularly important for multi-day tours where availability constraints span multiple days. Multi-day tours can be listed and sold across all of Bookingkit's connected distribution channels where the platform handles the complexity of communicating multi-day availability to each OTA ensuring consistent information across all sales channels.

Bookingkit provides flexible payment processing capabilities supporting multiple payment methods including credit cards with standard credit card processing through integrated payment gateways, PayPal with direct PayPal integration for customers preferring this method, bank transfer capability to accept direct bank transfers common in European markets, cash to track and manage cash payments for on-site transactions, and coupons vouchers with built-in coupon and voucher management system. Bookingkit uses a pass-through pricing model for payment processing meaning transaction processing fees are separate from the Bookingkit platform fees where customers pay standard payment gateway rates typically 2.5 to 3 percent plus transaction fee for credit cards directly to the payment processor. The platform allows flexibility in when payments are collected including full payment at time of booking, deposit collection with balance due later, pay later or invoice options for certain booking types, and different payment terms for different products or customer types. Bookingkit supports multiple currencies which is essential for European operators serving international tourists where customers can pay in their preferred currency and the platform handles currency conversion and display.

Bookingkit is designed for quick setup appropriate for small to medium-sized tour and activity operators with basic implementation possible within days to a couple of weeks depending on complexity. For Week 1 basic configuration taking 1 to 5 days you can complete account creation and initial platform setup, company information and branding configuration, product or experience creation for tours activities attractions, basic pricing and availability setup, payment gateway connection for PayPal or credit card processor, and testing booking flow. For simple operations with just a few products you could potentially accept bookings within 2 to 3 days of starting setup. For Week 2 channel integration and optimization taking 5 to 10 days you can connect to OTA channels like TripAdvisor GetYourGuide Viator, configure channel-specific settings and requirements, set up real-time availability synchronization, test booking flow from each channel, conduct staff training on platform usage, and fine-tune pricing availability and booking rules. Setup time varies based on factors including number of products with complex variations, seasonal pricing and group rates, multiple payment methods and custom invoice requirements, number of OTA channels with different requirements, multi-language content creation, custom integration needs via API or Zapier, and optional implementation services from Bookingkit team.

No, Bookingkit does not require a long-term contract for its standard subscription plans. The platform operates on a month-to-month basis providing flexibility for small to medium-sized operators. Standard contract terms include month-to-month billing where all standard subscription plans are month-to-month meaning you can cancel anytime without being locked into a multi-year agreement, no long-term commitment where there's no mention of required annual contracts or early termination fees for standard plans, and a 14-day free trial where you can test the platform for 14 days without entering credit card information making it completely risk-free to evaluate. While the standard offering is month-to-month Bookingkit may offer annual subscription options for operators who want to commit longer-term potentially at discounted rates which is common in SaaS platforms where annual prepayment results in savings but this appears to be optional rather than required. Fees and financial commitments include a monthly platform fee of €49 per month starting price on a month-to-month basis, per booking fee as a small percentage per booking contact for specific rate which is transaction-based not a fixed commitment, optional setup fee as a one-time fee if you choose implementation services, and no setup fee where standard onboarding is included at no extra charge.

The main differences between Bookingkit and FareHarbor are market focus and pricing model. Bookingkit has a European market focus with appropriate channel partnerships and multi-language support in 5 languages for international tourists while FareHarbor is a North American market leader. For pricing Bookingkit uses €49 per month starting price plus per-booking fees while FareHarbor is free software with a 6 percent booking fee on each reservation which can add up significantly for expensive tours. Bookingkit includes credit card processing, waivers, and automated messaging in the base price while FareHarbor charges separately for many features. Bookingkit's affordable entry point of €49 per month with included channel management makes it more appropriate for European operators while FareHarbor offers stronger integration with Booking.com and more third-party connections. FareHarbor provides more robust features, better API documentation, and stronger North American OTA integrations, while Bookingkit is simpler, more affordable, and better suited for straightforward tour activity operations focused on channel distribution. Bookingkit is generally better for European-based operators while FareHarbor serves the North American market more effectively.