LiveChat
Operations Management
LiveChat provides a comprehensive suite of tools for online customer communication, designed to help businesses connect with their customers instantly. The platform focuses on delivering personalized experiences and efficient support. Key features typically include: - Live Chat Widget: Customizable chat for websites and mobile apps. - AI Chatbot Automation: Handle common queries and route complex issues to agents. - Ticketing System: Manage customer requests that require follow-up, even when offline. - Canned Responses: Quickly answer frequently asked questions. - Chat Transcripts & Archives: Keep records of all conversations. - Reporting & Analytics: Monitor agent performance, chat volume, and customer satisfaction. - Integrations: Extensive marketplace with integrations for CRM, e-commerce, and marketing tools. - Proactive Chat Invitations: Engage visitors based on their behavior on the site.
Quick Snapshot
# of Employees
378
Headquarters
Wrocław, Poland
Founded
2002 (23 years)
Pricing
Average
Screenshots & Demos
Features
No feature information available yet.
LiveChat Pricing
Choose the plan that fits your needs
Starter
For solo entrepreneurs
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Team
For growing teams
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Business
Full feature set
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Enterprise
Custom solutions
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Need a custom plan?
We offer custom pricing for large teams and enterprises with specific needs.
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