Satisfi Labs
Operations Management
Satisfi Labs provides a conversational AI platform specifically designed for destinations and live experiences including zoos, aquariums, theme parks, museums, and tour operators. Their patent-pending Answer Engine combines Context NLP with Generative AI to understand and answer hyper-specific guest questions about tickets, hours, amenities, policies, and more. The platform deploys across web, mobile apps, SMS, Facebook Messenger, WhatsApp, and voice channels with consistent accuracy. Features include AI-powered knowledge management, seamless handoff to live agents via Bridge Live Chat, ticketing integrations with major providers like Ticketmaster and AXS, and real-time analytics for guest insights. With 715+ clients including Georgia Aquarium, Riverbanks Zoo, and LA Zoo, Satisfi Labs has proven results like 18% call volume reduction and managing 113,000+ conversations. Backed by Google, MLB, and TechStars.
Quick Snapshot
# of Employees
51-200
Headquarters
Tampa, Florida, United States
Founded
2016 (9 years)
Pricing
Premium
Features
Satisfi Labs Pricing
Choose the plan that fits your needs
Custom Enterprise
Custom pricing based on knowledge base size and conversation volume for attractions and tour operators
Features:
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Need a custom plan?
We offer custom pricing for large teams and enterprises with specific needs.
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